Customer insight that helps you love your customers.
With users encouraged to speak their mind, it's important to know if your products match up to expectations. Our product review application makes it easy to keep on top of current perception, by monitoring reviews across the internet and ensuring you are immediately advised of them.
We keep you alert to potential issues, matching review data with market pricing to assess the impact on performance. You can also see reviews of your products against competitor products to understand how your offer benchmarks at a product or category level.
"This is a unique service that really helps you see how customers view your products and where you need to improve."
Naama Wolff, Keter Group.
Reading consumer perception is key to successful brand management. Our social media monitoring service ensures you understand exactly which way the wind is blowing.
From Facebook and Twitter to Google+, we analyse the latest key social platform feeds and integrate specific forums for your industry or area of interest. All of this information is brought together in a simple to use platform providing latest sentiments, trends and comments of interest.